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Diagnostics.exe not returning results

Mar 20, 2013 at 1:34 AM
Im running the Diagnostics.exe file on my MobileMapper 10 device and it is not returning results. No devices are found. All detected ports are in red color.

I know GPS is working on that unit because if I open the 'MobileMapper Field' application it can read latitude and longitude values.

Any suggestion?

Thanks in advance.